Warranty registration
Register your pack.
If something's off, we fix it.
One email address, ten seconds. You hear from us about care, restocks and new scents — and when you need us, we already know who you are.
Registered. If anything is wrong with your pack, tell us here from this email address — we'll know it's you.
SOMETHING WRONG : [ 30 days · we replace or refund ] // UNOPENED : [ 30 days · refund ]
Notice
If anything is not right,
we own it.
We check our own products. On our first batch, our checks turned up some packaging problems. We do not know that your pack has any of them. We would rather tell you than wait.
Whatever it is, send your order number and a photo to service@spacion.com. We handle it.
What is covered,
and how to claim.
The rules for your product are on its Support page: what is covered, what to send us, and how long you have.